Grey Matter Neuropsychology of New York

Privacy Policy

Effective Date: [January 2014]

Grey Matter Neuropsychology, respects your privacy and is committed to protecting the personal information you provide to us as our patients. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your information.

By using our website, forms, or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Account Information: Username, password, and account preferences (if applicable).

  • Payment Information: Billing address, insurance information, and other payment details (processed securely through our payment partners; we do not store full payment card information).

  • Communications: Information you provide when you contact us by phone, email, SMS, or web form.

  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site (collected through cookies or similar tracking technologies).

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.

  • Communicate with you about your account, purchases, and inquiries.

  • Send you appointment reminders, intake forms, billing information, and similar correspondence.

  • Process payments and fulfill orders.

  • Respond to your requests, comments, or questions.

  • Comply with legal healthcare obligations.

3. SMS Consent

If you choose to receive SMS/text messages from us, we will use your mobile number only for the purposes you have consented to, such as appointment reminders, service updates, or promotional offers (if applicable).

SMS consent is not shared with third parties or affiliates.

4. How We Share Your Information

We do not sell your personal information.
We may share your information in the following situations:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., payment processors, email or SMS delivery services), but only as necessary to provide our services.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse cookies, but some features of our site may not function properly without them.

6. Your Privacy Choices

You may:

  • We do not send marketing info my SMS or make marketing phone calls. We may occasionally send marketing emails regarding our healthcare services, which you may opt out of.

  • Withdraw SMS consent by replying “STOP” to any message we send.

  • Disable cookies in your browser settings.

  • Request access to, correction of, or deletion of your personal information by contacting us.

7. Security of Your Information

We use reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. SMS Terms of Service:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Grey Matter Neuropsychology of New York. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.greymatterneuro.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Grey Matter Neuropsychology of New York
Email: officemanager@greymatterneuro.com
Phone: 646-543-4467
Address: 303 5th Avenue, Suite 1502, New York, NY 10016